Registered users. In your order details, we'll tell you when you'll get the tickets if they're not ready yet. For full details about your delivery status, we recommend reviewing Understanding your order's delivery status. How you get your tickets depends on the kind you bought. When viewing your order, if your tickets are:.
Mobile transfer. Mobile ticket. Electronic or Instant download PDF. Mobile or print. Fans who have bought for other events not MLB are welcome to keep trying to download the StubHub app or access tickets from a mobile browser.
Feel free to send a private message to any moderator if you're having any trouble. We'll gladly help and review! You should be able to view the tickets using the mobile web browser, but the app would be the best route.
Try pulling tickets up now, if you can see the barcodes, it shouldn't be an issue and they should be able to scan from there. If you have any issues accessing the tickets, you can always go to the Will Call booth for additional assistance. Since we are partnered with the MLB, they should be able to access your order and can help you enter the venue. Please let me know if you happen to have additional questions or concerns!
Great question. The seller would have through the end of the day to fulfill the order or else we would look to replace that for you at no additional cost. I am going to send you a private message right now because I do want to take a look to make sure that there aren't any issues. I am facing a similar issue, but for the Jets game on Sunday.
Is there a similar assistance at MetLife Stadium? I am just worried, because I still can't see my tickets on the webpage. You can access the tickets by pulling up StubHub. Pull that up at the game but send a private message to any moderator if you're still having issues accessing the tickets. No one is going to buy tickets for anything right now in light of the circumstances and Stubhub is fully aware of that. They are just trying to take advantage of their customers. I will never buy from Stubhub again and I highly discourage others from doing so.
And to Stubhub: do better. The developer, StubHub Inc. The following data may be used to track you across apps and websites owned by other companies:. The following data may be collected and linked to your identity:. The following data may be collected but it is not linked to your identity:. Privacy practices may vary, for example, based on the features you use or your age.
Learn More. With Family Sharing set up, up to six family members can use this app. App Store Preview. Nov 16, Version Ratings and Reviews. App Privacy. Information Seller Stubhub, Inc. Size Category Entertainment.
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